
Dispelling Common Myths About Outsourcing to Emerging Markets
For many companies in the United States and Europe, outsourcing customer experience operations to emerging markets still feels like a leap into the unknown. While global hiring has become more normalized since the rise of remote work, misconceptions continue to cloud decision making. These outdated beliefs often prevent growing businesses from tapping into one of the most effective strategies for scale, efficiency and customer satisfaction. At Hiretic, we specialize in helping small and mid-size businesses build dedicated customer experience teams in high-potential markets across Latin America, Africa, Southeast Asia and Eastern Europe. We understand the questions and concerns that come with outsourcing and we know