Effective Date: July 1st, 2025
Last Updated: July 1st, 2025
This Privacy Policy describes in detail how PrimeTime, the company that owns and operates the product known as Hiretic, collects, uses, shares, stores, and protects the personal data and other information of individuals who use our website and services. Hiretic is a customer experience (CX) business process outsourcing platform that connects companies in English-speaking Western markets with remote, professional workforce talent located in emerging markets, primarily in the Global South.
This Privacy Policy applies to all visitors, users, customers, and others who access or use our website or services. By accessing or using the services provided through hiretic.com, you consent to the collection, use, storage, and sharing of your information in accordance with this Privacy Policy.
The services described in this Privacy Policy are provided by PrimeTime, a company registered and operating in the United States.
Business Name: PrimeTime
Product Name: Hiretic
Business Address: 126 College Street, Burlington, Vermont, 05401, United States
Official Website: hiretic.com
Email Address for Privacy Inquiries: [email protected]
This Privacy Policy governs your interaction with the Hiretic platform and any affiliated services, websites, content, communications, and business operations conducted through hiretic.com.
For the purpose of this Privacy Policy, the following terms are defined as follows. All defined terms apply equally to both singular and plural forms unless explicitly stated otherwise:
Account refers to a personalized, secure, and individual account that you create or is created on your behalf to access the services provided by Hiretic through hiretic.com.
Affiliate refers to any entity that is directly or indirectly under the control of PrimeTime, is controlled by PrimeTime, or is under common control with PrimeTime. The term “control” in this context refers to the ownership of at least fifty percent (50%) of the shares, interests, or voting rights of such entity.
Cookies refer to small data files stored on your device by your web browser at the request of a website. These files often include an anonymous unique identifier and are used for various functions such as remembering your preferences or monitoring your browsing behavior.
Country refers to the jurisdiction under which PrimeTime operates and where the data processing controller is located. For the purposes of this policy, the Country is the United States of America.
Device refers to any electronic or computing device that can access the internet and is used to interact with our services. This includes but is not limited to personal computers, mobile phones, smart tablets, and wearable devices.
Personal Data means any information that, directly or indirectly, can be used to identify an individual. This includes, but is not limited to, name, email address, IP address, identification numbers, location data, and online identifiers.
Service refers to the suite of features, tools, content, and technology offered through hiretic.com, including access to remote workforce services, user support, account management tools, and informational content.
Service Provider refers to any external third-party entity—individual or organization—that processes Personal Data on behalf of PrimeTime as part of their contractual agreement to provide supporting services such as hosting, analytics, communications, marketing, customer service, or workforce support.
Usage Data means information collected automatically from your use of our Service or the infrastructure used to provide the Service. This may include technical data such as your IP address, browser type, referring pages, and the time and duration of your visits.
You refers to the individual accessing, browsing, or otherwise using our Service, or the organization or legal entity on whose behalf that individual is using the Service.
We collect Personal Data directly from you when you voluntarily provide it to us. This may happen when you:
Create or update an account on hiretic.com
Fill out forms on our website
Subscribe to our newsletter or marketing communications
Request support or customer assistance
Apply for a job or contractor position through the platform
Engage in live chat, email, or phone correspondence with our staff
The Personal Data we may collect includes:
Full name
Email address
Company name and job title
Phone number or contact number
Billing address (if applicable)
Any other data you voluntarily share via messages, uploaded documents, or web forms
When you interact with our website or use our services, we automatically collect technical and usage data about your interaction with the platform. This includes:
Your IP (Internet Protocol) address
Your browser type and version
Your device operating system
The referring URL from which you arrived at hiretic.com
The specific pages you visit on our site
The duration and timing of your page visits
Your interaction patterns (such as clicks, scrolls, or form interactions)
Crash reports or error logs
This data helps us understand how users interact with the platform and allows us to improve performance, content, and security.
We use cookies and other tracking technologies (such as pixel tags, beacons, and local storage) to enhance your experience on hiretic.com. These technologies help us remember your preferences, track user engagement, and personalize content.
Cookies used may be categorized as follows:
Essential Cookies: These cookies are necessary for the basic functionality of the site. Without them, you would not be able to use features such as account login or service navigation.
Performance and Analytics Cookies: These cookies collect anonymous data about how users interact with our website. This helps us improve performance, detect technical issues, and understand user preferences.
Functionality Cookies: These cookies allow us to remember your preferences, such as language settings or saved login credentials.
Marketing Cookies: These may be set by us or third parties to display relevant ads or retarget users across the web.
You can manage or disable cookies through your browser settings. However, some features of hiretic.com may not function properly without certain essential cookies.
For more information, please see our full Cookie Policy on hiretic.com.
We use your Personal Data for a variety of legitimate business purposes, including but not limited to:
To provide, operate, and maintain our Service, including facilitating access, managing user accounts, and delivering the features and services requested.
To personalize your experience on hiretic.com, such as displaying content or recommendations relevant to your location, preferences, or role.
To communicate with you via email, phone, or other channels to provide updates, respond to inquiries, send reminders, and notify you of changes to our services or terms.
To analyze and improve our platform, including debugging, troubleshooting, performing analytics, and enhancing site usability and security.
To fulfill our contractual obligations when you engage with our services, including payment processing, account management, and compliance monitoring.
To send marketing communications only if you have explicitly opted in to receive promotional materials. You may unsubscribe from such communications at any time.
To detect, prevent, and address technical or security issues, fraud, abuse, and other threats that could harm our Service or its users.
To comply with legal obligations, enforce our rights, or respond to legal requests and regulatory investigations.
We do not sell your personal data. We may share your data under the following limited and controlled circumstances:
With third-party Service Providers who help us operate our website, deliver services, process payments, analyze data, or conduct marketing campaigns. These providers are bound by confidentiality and data protection obligations.
With affiliated entities, including parent companies, subsidiaries, or other related organizations, solely for the purpose of fulfilling our business functions.
With our business partners, such as vetted recruiters or outsourcing coordinators, when relevant to the services being delivered and only with your knowledge or consent.
As part of a corporate transaction, such as a merger, acquisition, or asset transfer, where user information may be transferred to the acquiring entity.
With law enforcement or regulatory bodies, when we are required to comply with applicable laws, respond to lawful requests, or protect the rights and safety of our business and users.
With your explicit consent, in any scenario where we have clearly communicated the purpose and obtained your permission to share specific data.
Because Hiretic connects businesses in Western markets with workforce talent in the Global South and other emerging regions, we may process and transfer your data outside of your home country, including to countries that may not offer the same level of legal data protection.
In all such cases, we implement safeguards such as:
Standard Contractual Clauses approved by regulatory authorities
Data protection agreements with processors
Access and security controls
Your use of hiretic.com constitutes your consent to such international data transfers.
We retain your Personal Data for as long as is reasonably necessary to fulfill the purposes described in this Privacy Policy. Retention periods may vary depending on:
The duration of your account or engagement with our services
The nature of the data and its purpose of collection
Applicable legal, contractual, or regulatory obligations
We may retain certain usage and log data for internal analysis, fraud prevention, or compliance with legal obligations even after you deactivate your account.
Depending on your location and applicable data protection laws (e.g., GDPR, CCPA), you may have the right to:
Access a copy of the Personal Data we hold about you
Request correction of inaccurate or incomplete data
Request deletion or anonymization of your data, subject to legal exceptions
Object to or restrict certain types of data processing
Withdraw previously given consent
Lodge a complaint with your local data protection authority
To exercise any of these rights, please email us at [email protected] with your request. We may ask you to verify your identity before processing certain requests.
We use commercially reasonable technical and organizational measures to safeguard your Personal Data. These include encrypted storage, access controls, firewalls, secure servers, and regular system audits.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
The services provided through hiretic.com are not directed toward individuals under the age of thirteen (13). We do not knowingly collect or solicit Personal Data from children. If we learn that we have inadvertently collected data from a child without appropriate parental consent, we will delete it promptly.
Our website may include links to external websites, plug-ins, or services operated by third parties. Clicking on such links may allow third parties to collect or share data about you. We do not control and are not responsible for their privacy practices. You should review the privacy policy of each third-party website you visit.
We may update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business model. When we do so, we will revise the “Last Updated” date at the top of this page.
If the changes are material, we will notify you by prominently posting a notice on hiretic.com, and/or by sending you an email (if applicable).
We encourage you to review this Privacy Policy regularly to stay informed.
If you have any questions, concerns, or requests related to this Privacy Policy or our data handling practices, you may contact us using the information below:
Hiretic
126 College Street
Burlington, Vermont 05401
United States of America
Email: [email protected]
Website: hiretic.com
Hiretic empowers businesses with responsive, affordable and human-centered customer support delivered by skilled professionals from the global south.
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